Customers Give Their Local ABC Stores High Marks

North Carolina retail customers and business customers alike gave their local ABC liquor stores an overall grade of A- according to a recent statewide customer service telephone interview survey of 424 retail customers, 400 business customers, and 400 adult non-customers. Retail customers graded their local ABC liquor store higher overall than they graded their local grocery store, bank, discount store, and drug store. Retail and business customers also identified areas in which customer service at local ABC stores and community citizenship of the local ABC boards could be improved.

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